Talk to the StockIntel Team

The StockIntel support team aims to respond to all enquiries within one business day. Urgent issues related to live trading or account access are prioritised and typically resolved within a few hours.

Use the contact form on this page and select 'Technical Issue' as the subject. Include your operating system, browser or app version, a description of the problem, and any error messages or screenshots. This helps the team reproduce and fix the issue faster.

Send a message via the contact form with 'Feature Request' as the subject. Describe your use case and what problem the feature would solve. All requests are reviewed by the product team and prioritised based on demand.

Select 'Billing & Subscription' in the contact form subject line. Include your account email address and a description of the issue. The team can process refunds, update plan details, and resolve payment failures.

Yes. Select 'Partnership' in the contact form and describe your organisation and the nature of the collaboration you have in mind. Business development enquiries are reviewed within two business days.

Select 'API / Developer' in the contact form subject line. You can also read the full API documentation and request sandbox access on the APIs page before reaching out.

Live chat is available during PSX trading hours (9:00 AM to 4:00 PM PKT, Monday to Friday) via the chat icon in the bottom-right corner of the platform. Outside of those hours, use the contact form and the team will respond the next business day.

Use the contact form and include your operating system version and a description of the issue. More information about the desktop app is on the Desktop App page, which covers installation, updates, and common troubleshooting steps.

Include your device model, operating system version, and app version in the contact form. Common mobile app questions are answered on the Mobile App page.

Yes. Enterprise and team onboarding is available for organisations with multiple users. Select 'Enterprise Enquiry' in the contact form and describe the size of your team and your primary use case. A dedicated account manager will be assigned.

Yes. Information submitted via the contact form is used solely to respond to your enquiry and is not shared with third parties. Refer to the StockIntel Privacy Policy for full details.

Yes. Phone and office address details are listed on this page. The team is available by phone during business hours. For complex technical issues, the contact form is recommended as it allows you to include screenshots and error logs.